Flight disrupted. Get your facts together.
A clearer path
from delay to claim.
Work out what to check. Gather the evidence. Leave with a letter you can review and send yourself.
Free tools · no account · processed in your browser
- Arrival delay
- 5 hours
- Operating carrier
- Not confirmed
Confirm the operator before choosing a currency.
Draft with missing facts — JFK to CDG. No fixed amount assigned.
Flight: [flight number]
Passenger: [your name]
Please review the facts and confirm which passenger-rights rules apply…
Your flight, your next step
Start with the facts.
Unknown is a useful answer. You can still prepare a request without inventing a cause or a cash amount.
Illustrative example. Replace these facts with your own flight before using the draft.
Your English letter draft
Review every fact and replace square-bracket placeholders before sending.
Understand the boundary
The same route can mean different rights.
Where you fly, who operates the flight and what actually happened all matter. Follow the source attached to your result before relying on an amount.
Before you use the result
What does the checker establish?
It organises your reported flight facts and shows which official conditions to check. Only supported direct-flight delay cases show a conditional EU or UK amount. Unknown facts, connecting journeys and other disruptions remain for review. This is not an airline decision.
Why does the operating airline matter?
The airline that operates the flight can be different from the seller. For example, a UK airline flying from a third country into the EU may fall under UK rules. An EU airline on that route may fall under EU rules. If you cannot confirm the operating licence, leave it unknown.
Do you send or store my claim?
No claim is sent. The tools process your entries in this browser. You choose whether to download a preparation file; the JSON file lets you restore your draft. Review the letter and send it yourself through the operating airline’s official channel.
Is a calendar reminder a legal deadline?
No. You choose a personal review date. Claim deadlines and escalation procedures depend on the jurisdiction and circumstances; check the relevant official guidance separately.